RepublicOnline is compatible with the following browsers:
You can also access RepublicOnline on your smartphone or tablet running Apple iOS, Blackberry OS, Windows and Android.
For the best results, you are required to upgrade to recent versions of Internet Explorer or Mozilla Firefox browsers and to have the latest versions of the free Adobe Flash Player, Java Runtime Environment and Adobe Acrobat Reader installed on your computer.
If you use Internet Explorer and Mozilla Firefox to access the bank’s website, the following information may help solve any technical difficulties you may be having with RepublicOnline.
RepublicOnline requires Microsoft's Internet Explorer 7.0 or higher.
If your version of Internet Explorer predates version 7.0, we recommend that you download the latest available version of this browser to ensure RepublicOnline displays and functions correctly.
You can download the latest version of Microsoft Internet Explorer here.
Please note that if your computer is running an operating system earlier than Windows XP/Server 2003, you will not be able to download the most current version
of Internet Explorer, which will affect your online banking experience.
If you are experiencing problems viewing RepublicOnline we recommend you enable cookies by following the instructions below:
1.Select Internet Options... from the Tools menu.
2.Click on the Privacy tab.
3.Click the Default button in the Settings section
(If the Default button is disabled, cookies are already enabled).
4.Click the OK button.
If you are experiencing problems viewing RepublicOnline please follow the instructions below to enable Javascript.
Microsoft Internet Explorer
1.Select Internet Options... from the Tools menu.
2.Click on the Security tab.
3.Click on the Custom Level button in the Security setting for this zone section.
4.Scroll down until you see the Scripting section.
5.Select the Enable radio button under Active scripting.
6.Click the OK button.
7.Click the OK button again.
RepublicOnline requires a monitor with a minimum resolution of 1024x768 to display correctly.
If you are experiencing problems viewing RepublicOnline please follow the instructions below to change your monitor to a compatible resolution.
Microsoft Windows XP/7
1.Right click on the Desktop and select Properties.
2.Click on the Settings tab.
3.In the Screen resolution section, drag the slide bar to the right and select a suitable resolution.
4.Click the Apply button.
5.Click the OK button in the next window that appears.
6.Once your screen resolution has changed, click the Yes button to confirm the change.
Java Plug-ins should be enabled on the Microsoft Internet Explorer browsers in order for websites to function at optimum capacity.
To verify that this is enabled, the following should be performed:
1. Select Tools from the menu.
2. Click on “Manage Add-Ons”.
3. Verify the page is showing “Currently loaded add-ons”
4. Locate all Java Plug-ins on the page and ensure that the Status is “Enabled”
5. If status is “disabled”, then select Java Plug-in and click the “Enable” button
6. Click the Close button.
If Java plugins are missing, kindly follow the instructions below:
1. From the Login screen of RepublicOnline Personal Internet or Commercial & Corporate Internet Banking,
a pop-up screen will appear upon page load, Click the "OK" button.
2. Click on the "java.com" link
3. Click the "Free Java Download" button
4. Click the "Agree and Start Free Download" button
5. Click the "Run" button
6. Click Install
7. Verify Install
8. A new window will then open automatically for you to veify that the latest version of Java was installed, Click the Verify Java version button.
9. A verification that the latest version should now be displayed on screen.
10. Navigate back to any login screen for Internet banking, a pop-up will appear "Do you want to run this application?" click "Run"
Adobe Flash Player
The RepublicOnline website makes use of features found in Flash Player version 8 or later. Certain areas of the RepublicOnline web site may not function properly without this plug-in.
You can download the latest version of the free Adobe Flash Player here
Adobe Reader
The RepublicOnline website makes use of Adobe Reader version 5 or later. Certain areas of the RepublicOnline web site may not function properly without this plug-in.
You can download the latest version of the free Adobe Reader here
Java Runtime Environment (JRE)
The RepublicOnline website makes use of Java Runtime Environment (JRE) release 1.4.2_xx or later. The RepublicOnline web site may not function properly without the latest version of this plug-in.
You can download the latest version of the free JRE plug-in here
Compatibility view settings should be enabled on the Microsoft Internet Explorer browsers.
To verify that this is enabled, the following should be performed:
1. Select Tools from the menu.
2. Click on "Compatibility View Settings".
3. Select the checkbox next to “Display all websites in Compatibility View”.
4. Click the “Close” button.
RepublicOnline requires Adobe Flash and a Java Runtime Environment to facilitate full functionality of the application. Some mobile devices or tablet computers may not support these requirements and customers using these devices to access RepublicOnline will experience limited functionality.
If you can't find the information you need, please email us at internetbanking@republicbanksr.com or phone 471-555 and get help from a Customer Care representative.
RepublicOnline now supports Mozilla Firefox 4.0 or higher.
If your version of Firefox predates version 4.0, we recommend that you download the latest available version of this browser to ensure RepublicOnline displays and functions correctly.
You can download the latest version of Mozilla Firefox here.
Please note that if your computer is running an operating system earlier than Windows XP/Server 2003, you will not be able to download the most current version of Firefox, which will affect your online banking experience.
Cookies need to be enabled for RepublicOnline to function correctly.
If you are experiencing problems viewing RepublicOnline we recommend you enable cookies by following the instructions below:
Mozilla Firefox
1.Select Options by clicking the Orange Firefox button (top left of browser)
2.Click on the Privacy panel.
3.Set Firefox will: to Use custom settings for history
4.Check mark Accept cookies from sites to enable Cookies
• If you are troubleshooting problems with cookies, make sure Accept third party cookies is set to Always
5.Choose how long cookies are allowed to be stored:
• Keep until: they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
• Keep until: I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
• Keep until: ask me every time: Displays an alert every time a website tries to send a cookie, and asks you whether or not you want to store it.
6.Click the OK button.
In the latest version of Mozilla Firefox javascript is enabled by default and there is no way to disable.
You can download the latest version of Mozilla Firefox here.
RepublicOnline requires a monitor with a minimum resolution of 1024x768 to display correctly.
If you are experiencing problems viewing RepublicOnline please follow the instructions below to change your monitor to a compatible resolution.
Microsoft Windows XP/7
1.Right click on the Desktop and select Properties.
2.Click on the Settings tab.
3.In the Screen resolution section, drag the slide bar to the right and select a suitable resolution.
4.Click the Apply button.
5.Click the OK button in the next window that appears.
6.Once your screen resolution has changed, click the Yes button to confirm the change.
Java Plug-ins should be enabled on the Mozilla Firefox browsers in order for websites to function at optimum capacity.
To verify that this is enabled, the following should be performed:
1. Select Add-ons by clicking the Orange Firefox button (top left of browser).
2. Click on “Plugins”.
3. Locate all Java Plug-ins on the page and ensure that the Status is “Ask to Activate”
4. If status is “Never Activate”, then click the drop down for the Java Plug-in and select “Ask to Activate”
5. If status is “disabled”, then select Java Plug-in and click the “Enable” button
6. Click the Close button
If Java plugins are missing, kindly follow the instructions below:
1. From the Login screen of RepublicOnline Personal Internet or Commercial & Corporate Internet Banking,
Click on the plugin icon to the left of the web url of RepublicOnline
2. Click the "Install Java" button.
3. Click the "Next" button.
4. Scroll down the page till you see the section with the heading Installing or Updating Java and click on the "download page at java.com" link
5. Click the "Free Java Download" button
6. Click the "Agree and Start Free Download" button
7. Click the "Save File" button
8. Click the executable file after download to begin installation
9. Click Run
10. Click Install
11. Verify Install
12. A new window will then open automatically for you to veify that the latest version of Java was installed, Click the Verify Java version button.
13. A verification that the latest version should now be displayed on screen.
Adobe Flash Player
The RepublicOnline website makes use of features found in Flash Player version 8 or later. Certain areas of the RepublicOnline web site may not function properly without this plug-in.
You can download the latest version of the free Adobe Flash Player here
Adobe Reader
The RepublicOnline website makes use of Adobe Reader version 5 or later. Certain areas of the RepublicOnline web site may not function properly without this plug-in.
You can download the latest version of the free Adobe Reader here
Java Runtime Environment (JRE)
The RepublicOnline website makes use of Java Runtime Environment (JRE) release 1.4.2_xx or later. The RepublicOnline web site may not function properly without the latest version of this plug-in.
You can download the latest version of the free JRE plug-in here
RepublicOnline requires Adobe Flash and a Java Runtime Environment to facilitate full functionality of the application. Some mobile devices or tablet computers may not support these requirements and customers using these devices to access RepublicOnline will experience limited functionality.
If you can't find the information you need, please email us at internetbanking@republicbanksr.com or phone 471-555 and get help from a Customer Care representative.
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